7 Ways CRM Improves Customer Experience Management

At its core, a CRM is a database, a platform and a center of operations for organizations who deem exceptional customer service a must. Inside a CRM, businesses collect customer’s contact information and maintain customer transaction records for marketing and sales executives. CRM software is essential, from the day-to-day operations to the big picture. From […]

Do You Factor Your Students In When Choosing An Elearning Management System?

Do You Factor Your Students In When Choosing An Elearning M?anagement System?

The most popular invention for young learners in the 19th century was undoubtedly the radio. In the 20th, it’s a close call between the TV and the Internet. Will the LMS be the 21th century’s most beloved youth invention? At its most succinct, a Learning Management System is a platform where the learner meets tools […]

Can You Make Moodle Look As Reliable As Canvas LMS?

Can You Make Moodle Look As Reliable As Canvas LMS?

Another day, another university citing performance and reliability issues among the reasons why it decided to jump over to Canvas, in lieu of Moodle, as the institutional LMS. This time, for the CSUN Sundial, Tandy Lau reports on the end of an 8-year partnership between California State and Moodle. A one-time outage in 2013 on […]