7 Ways CRM Improves Customer Experience Management

At its core, a CRM is a database, a platform and a center of operations for organizations who deem exceptional customer service a must. Inside a CRM, businesses collect customer’s contact information and maintain customer transaction records for marketing and sales executives. CRM software is essential, from the day-to-day operations to the big picture. From […]

Can You Make Moodle Look As Reliable As Canvas LMS?

Can You Make Moodle Look As Reliable As Canvas LMS?

Another day, another university citing performance and reliability issues among the reasons why it decided to jump over to Canvas, in lieu of Moodle, as the institutional LMS. This time, for the CSUN Sundial, Tandy Lau reports on the end of an 8-year partnership between California State and Moodle. A one-time outage in 2013 on […]