Standardization, Consistency and Efficiency in eLearning with Deanna Flanagan and Mike Belknap

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Hello everyone! My name is Ladek and my guests for today are Deanna Flanagan, a Partner Learning Manager and Senior Instructional Designer; and Mike Belknap, the Training Operations Manager for Trintech, a provider of financial software.

They’ve created massive amounts of high quality, consistent learning content for Trintech and I wanted to find out how they scaled their operation.

In this ‘disciplined’ conversation Deanna, Mike and I talk about

00:00 › Start

3:20 › How Diana and Mike Create Consistency in their education products by using templates. We also discuss what resources are needed to ensure high quality when you’re creating huge volumes of learning

10:47 › Learning and the National Association of State Boards of Accountancy (NASBA)—What it is and why access to a standards body like this can be an advantage when creating learning material. This also leads to a discussion about the differences between template and master slides and why these are important

20:00 › Intern-Based Teaching? The advantages and challenges of hiring interns and teachers to build learning rapidly and at scale. And, we discuss the skills you should be looking for in candidates to replicate their process

31:14 › Building for Upskilling or Reskilling. Focusing on what learners actually need to learn is the right choice. And how to make sure you’re placing your learners at the center of what you’re creating.

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